Welcome to JilightLLC! We strive to ensure an exceptional shopping experience for every customer. Please review the following policies:
1. Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation. Processing times may extend during peak seasons.
2. Payment Methods
We accept major credit/debit cards, PayPal, and other options as listed during checkout.
3. Shipping & Delivery
- Standard Shipping (3-7 days): Delivery within the U.S.
- Expedited Shipping (2-3 days): Available for faster delivery.
4. Returns & Exchanges
We offer a 30-day return policy for unused items in original packaging. Contact us for more details.
5. Customer Support
- Email: support@jilightllc.com
- Phone: (412) 570-1491
- Service hours: Monday-Friday, 9 AM – 6 PM (EST).
6. Privacy & Security
We value your privacy and ensure the security of all transactions. For more information, see our Privacy Policy.
7. Changes to Policy
We reserve the right to update this policy at any time. Please review regularly for updates.